Terms of service

Terms of Service

Static eBikes Australia
Effective Date: [28/03/2026]

1. Overview

This website is operated by Static eBikes Australia (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Static eBikes Australia.

By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to these Terms, you must not use our website or services.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or legal guardian.

3. Our Products & Services

We sell electric bikes, accessories, and related mobility products across Australia.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit sales to any person, region, or jurisdiction
  • Change product descriptions, pricing, or availability without notice

All product descriptions, images, and specifications are provided in good faith but may vary slightly from actual products.

4. Orders & Acceptance

When you place an order, you are making an offer to purchase our products.

We reserve the right to:

  • Accept or decline any order
  • Cancel orders if stock is unavailable or pricing errors occur
  • Refuse orders suspected of fraud or misuse

An order is only confirmed once payment has been successfully processed and you receive an order confirmation email.

5. Pricing & Payments

All prices are listed in Australian Dollars (AUD) and may include GST where applicable.

We accept secure online payments via third-party payment providers.

We are not responsible for any bank fees, foreign exchange fees, or payment processing delays.

We reserve the right to correct pricing errors at any time without liability.

6. Shipping & Delivery

We deliver Australia-wide.

Delivery times are estimates only and may vary depending on location, courier availability, and external factors.

We are not responsible for delays caused by:

  • Courier or logistics companies
  • Weather conditions
  • Public holidays or peak periods

Risk of loss passes to the customer once the product has been delivered.

7. Returns, Refunds & Warranty

We comply with the Australian Consumer Law (ACL).

You are entitled to a refund, repair, or replacement if a product:

  • Is faulty or defective
  • Is not as described
  • Does not meet acceptable quality standards

Change-of-mind returns may be accepted at our discretion and may be subject to conditions such as:

  • Product being unused and in original packaging
  • Return approval prior to sending items back
  • Restocking fees (if applicable)

Warranty terms apply to eligible products as specified at the time of purchase.

8. Consumer Law Rights

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Competition and Consumer Act 2010 (Cth) or any applicable Australian Consumer Law.

9. User Responsibilities

By using our website, you agree that you will not:

  • Use the site for unlawful purposes
  • Attempt to gain unauthorised access to our systems
  • Provide false or misleading information
  • Interfere with website functionality or security

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the property of Static eBikes Australia unless otherwise stated.

You may not reproduce, copy, or use any content without our written permission.

11. Third-Party Services

We may use third-party services for payment processing, shipping, marketing, and analytics.

We are not responsible for the performance, content, or policies of third-party providers.

12. Limitation of Liability

To the maximum extent permitted by law, Static eBikes Australia is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability is limited to the amount paid for the product purchased.

13. Product Use & Safety

Electric bikes must be used responsibly and in accordance with local road and safety regulations.

Customers are responsible for ensuring:

  • Proper use of the eBike
  • Wearing appropriate safety gear
  • Compliance with local cycling laws in their state or territory

We are not responsible for misuse or unsafe operation of products.

14. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

15. Changes to Terms

We may update or modify these Terms at any time without prior notice.

It is your responsibility to check this page periodically for changes.

Continued use of the website constitutes acceptance of any updated Terms.

16. Governing Law

These Terms are governed by the laws of Victoria, Australia, and applicable Australian Federal Law.

Any disputes will be handled under the jurisdiction of the courts of Victoria.

17. Contact Information

If you have any questions about these Terms, please contact us:

Static eBikes Australia
Website: https://staticebikes.com/
Email: StaticEbikes1@gmail.com
Address: Glen Waverley, VIC, Australia