Privacy policy
PRIVACY POLICY
Static Ebikes
📧 support@staticebikes.com
Last updated: May 6, 2026
This policy explains how Static Ebikes collects, uses, and handles your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices outlined below.
INFORMATION WE COLLECT
When you interact with our store, we may collect:
Details you provide:
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Name, email address, phone number
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Shipping and billing address
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Order and transaction details
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Messages sent to our support team
Automatically collected data:
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IP address and device information
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Browser type and usage behaviour
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Website interactions through cookies
Third-party sources:
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Payment providers (for secure transactions)
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Shipping partners (for delivery)
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Platform providers such as our eCommerce system
HOW YOUR INFORMATION IS USED
We use your information to:
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Process and deliver orders
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Communicate updates and respond to inquiries
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Improve our website, products, and services
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Detect fraud and maintain security
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Send marketing communications (you can opt out at any time)
COOKIES
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content.
You can manage or disable cookies through your browser settings.
SHARING OF INFORMATION
We may share your information with trusted third parties, including:
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Payment processors
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Shipping and logistics providers
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Technology and analytics services
We do not sell your personal information.
Information may be disclosed where required by law or to protect our business.
YOUR RIGHTS
Depending on your location, you may have rights to:
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Access the data we hold about you
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Request corrections or updates
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Request deletion of your information
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Opt out of marketing communications
To make a request, contact us at:
support@staticebikes.com
DATA SECURITY & RETENTION
We take reasonable measures to protect your personal information and keep it secure.
Your data is retained only as long as necessary to provide our services and comply with legal obligations.
CHILDREN
Our website is not intended for individuals under 16. We do not knowingly collect personal data from children.
INTERNATIONAL ACCESS
If you access our website from outside your country, your information may be processed in locations where our service providers operate.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
CONTACT
For any privacy-related questions, contact: