Terms of service

TERMS & CONDITIONS

Static Ebikes
📧 support@staticebikes.com
Last updated: May 6, 2026

By accessing our website or purchasing from Static Ebikes, you agree to the terms outlined below.


USE OF WEBSITE

You agree to use this website for lawful purposes only.

You must:

  • Provide accurate and current information

  • Keep your account details secure

  • Not misuse, copy, or distribute any content without permission

We reserve the right to refuse service, cancel orders, or limit access at our discretion.


PRODUCT INFORMATION

We aim to provide accurate descriptions, however:

  • Availability may change without notice

  • Product images are for reference only

  • Specifications may vary slightly

It is your responsibility to ensure that any product you purchase is suitable for your intended use and compatible with your equipment.


CUSTOMER RESPONSIBILITY

Our products are intended for custom e-bike builds and require proper understanding to use safely.

By purchasing, you accept responsibility for:

  • Confirming compatibility

  • Correct installation

  • Safe operation

Professional installation is recommended where applicable.


SAFETY & USAGE

E-bike components involve electrical systems and mechanical stress.

You agree to:

  • Use products responsibly

  • Follow all safety guidelines

  • Stop use if any fault or damage occurs

We are not responsible for damage caused by misuse, incorrect setup, or unsafe handling.


BATTERY & ELECTRICAL COMPONENTS

Batteries and electrical parts must be handled with care.

  • Do not open, modify, or tamper with components

  • Avoid exposure to excessive heat or moisture

  • Disconnect if faults or unusual behaviour occur

All use is at your own risk.


FITMENT & COMPATIBILITY

Due to variations in bike frames and setups, we do not guarantee compatibility with every configuration.

Customers must review product specifications and confirm suitability before purchase.


ORDERS & PAYMENTS

Once an order has been placed, it may not be cancelled after processing has begun.

Prices and availability may change at any time.


WARRANTY & RETURNS

Warranty applies only to verified manufacturing defects.

We do not provide refunds for:

  • Change of mind

  • Incorrect orders

  • Compatibility issues

Refer to our Refund & Warranty Policy for full details.


LIMITATION OF LIABILITY

To the maximum extent permitted by law, Static Ebikes is not liable for:

  • Injury or damage resulting from product use

  • Installation errors or misuse

  • Legal issues arising from improper use

All products are used at your own risk.


LEGAL COMPLIANCE

You are responsible for ensuring that your use of our products complies with all applicable laws and regulations in your area.


CHANGES TO TERMS

We may update these Terms at any time. Continued use of our website indicates acceptance of any changes.


GOVERNING LAW

These terms are governed by the laws of Australia.


CONTACT

For any questions, contact:

support@staticebikes.com